Connecting to the WiFi ᯤ
- To connect to the complimentary WiFi open your WiFi settings on your device.
- Select Hotel Mai from the list of available networks.
- When prompted enter the password found on the key sleeve of your room key.
- Boom! You’re connected! Enjoy the WiFi!
- If you require any assistance please contact the front desk by dialing 0 and we will be happy to assist you.
Streaming content to your TV
- First ensure your smartphone is connected to the Hotel Mai WiFi network.
- Switch on the TV by using the remote control found in your room.
- The TV will display a QR code and URL upon powering on. (In some cases you may need to change the TV source to Chromecast to access the QR code and URL.)*
- Scan or enter the URL using the smartphone you will be streaming from. You will be prompted to pair device, select pair device.
- Log in onto your streaming platforms app as you normally would.
- After logging in search for the casting icon it should look like the one below.
- Click on the casting icon. A menu should pop up with a list of devices to connect to. Select Chromecast BR1 followed by your respective room number.
- Now select your content, sit back, and enjoy.
- To unpair your device click on the casting icon in your streaming platform and select stop casting or disconnect.
- If you require any assistance please contact the front desk by dialing 0 and we will be happy to assist you.
Using your room telephone
- To reach out to the front desk dial 0 and one of our awesome staff will answer!
- To dial out press 8 and then the number.
Requesting housekeeping to service your room
- The housekeeping team will provide service for your room if the ‘please service’ face of the service sign found in your room is hung on the outside door handle by 8:00AM.
- Our standard service includes removal and replacement of used towels, and removal of trash accumulated in the garbage bins under the desk and in the bathroom.
- Any additional service needs beyond our standard service should be communicated to the front desk one day prior to service by 11 PM.
- (Please note that housekeeping will not service areas where guest items are located upon therefore to ensure proper service please remove personal items from areas involving your service needs).*